Weekly Status Update on the Relief Efforts of Hepsiburada

We are deeply saddened by the earthquakes in Türkiye. As Hepsiburada, we are devoted to sustain any help within our reach since the early hours of the disaster in order to heal the wounds of those impacted in the region. Accordingly, we work in close cooperation with all our stakeholders, public institutions and NGO’s.

128 million TRY worth of aid to the earthquake zone

After the earthquake, we delivered 128 million TRY worth of aid to the region. 

1.5 million products for the Earthquake Solidarity Campaign

Our customers supported the Earthquake Solidarity Campaign initiated by the Turkish Ministry of Commerce with the purchase of 1.5 million products. In addition, our customers purchased 220 thousand digital support cards through our platform in cooperation with AFAD, Kızılay, Ahbap, AKUT, Haytap, HAÇİKO, Kurtaran Ev, UNICEF and TOG.

98% of mobilization aid has been delivered

More than 250 thousand users have participated in the aid campaigns announced and organized on our platform. As of February 24, 8:00 am, 98% of the orders placed within the scope of the Earthquake Solidarity Campaign by our customers have been delivered to and distributed in the earthquake zone.

Our employees stand with the earthquake victims

In order to heal the wounds of our citizens who were harmed by the earthquake and provide relief to the region, we have mobilized 1500 Hepsiburada employees for earthquake relief efforts.

5 million TL aid from Hepsiburada and its employees

We started an earthquake relief initiative in which Hepsiburada employees provided 1.3 million TRY worth of donations. The total value of the support to the region has reached 5 million TRY with the contributions of Hepsiburada and aid materials sent to the region.

We continue to the direct distribution of aid materials

We started the direct distribution of relief materials to earthquake victims with our small size vehicles and logistics network, and we delivered the relief materials to Hatay, Kahramanmaraş, Adıyaman, Osmaniye, Malatya, Adana, İskenderun and Gaziantep. Under the coordination of AFAD, we distribute aid materials to provinces, towns and villages affected by the earthquake.

We mobilized our logistics capabilities

To date, we have delivered aid materials to the earthquake region with 90 trucks.

We have turned our HepsiJET Adana warehouse into a relief distribution and coordination center. We continue to work on the field with our teams and vehicles in our logistics camp we set up in the region. We deliver the aid materials to the provinces, towns and villages affected by the earthquake with our fleets, and deliver them directly to our citizens who were affected by the earthquake.

In addition, we took over the management of three AFAD warehouses in Adana and Hatay for the distribution of aid materials under the coordination of public institutions. With the experience and competence of our teams, we have created an infrastructure to track the inventory, shipment and coordination of aid materials. We also opened this system to the use of other institutions.

We support the producers in the earthquake region with our "Support with Each Order" Campaign

In order to support our local producers in the region we enable merchants on our platform to sell their products without commission, transaction and service fees.

On February 17, we expanded the "Support with Each Order" campaign to include our producers, vendors and merchants in the earthquake region again without commission, transaction and service fees. Besides, we offer free advertising and promotion support to our business partners so that our vendors in the region can reach more customers.

We provide logistics support to NGOs, municipalities and public institutions, trying to heal the wounds in cooperation with our stakeholders

We are using our logistics capabilities and resources to meet the delivery and distribution needs of various non-governmental organizations (NGOs), municipalities and public institutions. Within the scope of the works we have carried out in cooperation with NGOs, we have provided the transportation and distribution of much needed essentials such as generators, concrete breakers, electrical materials, tents, bread and water to the region with our 13 trucks.

We are transferring more small and mid size vehicles to the region

We are transferring additional small and mid size vehicles from all around Türkiye to the region for quicker, widespread and more efficient direct distribution operations.

We made 150 million TRY worth of pre-payment to our vendors

We took measures to prevent possible price hikes on the relief items sold on the Hepsiburada platform and informed our vendors about this issue. We have also made a total advance payment of 150 million TRY in order to support our vendors in 11 provinces.

We stand by our citizens

We are well aware of the fact that the earthquake region needs long-haul support with a broad perspective to help the local community to continue their economic activities. As Hepsiburada, we are ready to share our technological and logistics capabilities and experience, as well as the financial support necessary for the long-term development of the region.

We continue to be in the region 24/7 with our logistics capabilities, staff and volunteer teams, in coordination with public institutions and non-governmental organizations, to ensure swift dispatch of relief materials.

We will overcome these difficult days with cooperation and solidarity.

You can reach the Ministry of Commerce Earthquake Solidarity Campaign via the link

You can reach the Digital Support Cards via the link

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